Agent systems / Alpha project
Foyer
Organize customer conversations in a small-team inbox that surfaces replies needing attention and gives important requests a clearer path.
Made for
For small businesses and teams handling customer messages alongside the rest of their work, where the person answering often has several other responsibilities competing for the same hour.
An inbox for small teams
The product direction starts with a team's everyday customer communication, keeping the work understandable without assuming a large support organization.
Start here
Start with the customer messages the team needs to handle. The workspace gives that communication a focused place instead of leaving the next reply to chance.
Foyer is an alpha project for small-team customer communication. Talk with us about the conversations your team handles and where an important reply tends to get lost.
Availability
Alpha project
How it works and what’s inside
Made for
For small businesses and teams handling customer messages alongside the rest of their work, where the person answering often has several other responsibilities competing for the same hour.
A customer message should not become important only after it has been missed. Foyer is an inbox workspace for small teams, exploring a clearer way to organize conversations and see which replies need attention next.
How it works
Workflow
Bring the conversation into view
Start with the customer messages the team needs to handle. The workspace gives that communication a focused place instead of leaving the next reply to chance.
Find what needs attention
Organize conversations and surface the replies that deserve a response, helping the team make a more deliberate choice about where to begin.
Keep the exchange moving
Use the clearer view to follow through on an important request and maintain a useful conversation with the person on the other side.
Inside Foyer
Features
An inbox for small teams
The product direction starts with a team's everyday customer communication, keeping the work understandable without assuming a large support organization.
Conversation organization
A more structured view helps a team distinguish different exchanges and understand which customer request it is returning to.
Attention where it matters
Surfacing replies that need attention is intended to make important requests easier to notice, while leaving the team in charge of the response.
Foyer is an alpha project for small-team customer communication. Talk with us about the conversations your team handles and where an important reply tends to get lost.
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